Privacy Policy

Introduction

Welcome to Fengcen ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, products, and services (collectively, the "Services").

Please read this Privacy Policy carefully. By using our Services, you agree to the practices described in this policy. If you do not agree with our policies and practices, please do not use our Services.

1. Information We Collect

1.1 Personal Information

We may collect the following types of personal information:

• Contact Information: Email address, name, and other contact details you provide
• Device Information: Device identifiers, IP address, operating system, browser type, and settings
• Usage Information: How you use our Services, including log data and analytics
• Location Information: General location derived from IP address
• Technical Information: Log files, security tokens, and system configuration data

1.2 Information Collection Methods

We collect information:

• Directly from you when you provide it
• Automatically through your use of our Services
• From third-party service providers (with your consent)

1.3 Cookies and Similar Technologies

We use cookies and similar tracking technologies to collect and store information. Our Cookie Policy explains how we use these technologies and your choices regarding them.

2. How We Use Your Information

We use your information for the following purposes:

2.1 Service Provision and Improvement

• Providing and maintaining our Services
• Improving and developing new features
• Analyzing usage patterns and trends
• Personalizing your experience

2.2 Communication

• Sending service-related communications
• Providing customer support
• Sending updates about our Services
• Marketing communications (with your consent)

2.3 Security and Protection

• Protecting against unauthorized access
• Preventing fraud and abuse
• Ensuring the security of our Services
• Complying with legal obligations

3. Information Sharing and Disclosure

3.1 We May Share Information With:

• Service providers who assist in our operations
• Analytics and advertising partners
• Law enforcement when required by law
• Professional advisors (e.g., lawyers, auditors)

3.2 We Do Not:

• Sell your personal information
• Share your information with unaffiliated third parties for marketing purposes
• Transfer your data internationally without appropriate safeguards

4. Your Rights and Choices

4.1 Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Object to or restrict processing
• Data portability
• Withdraw consent

4.2 California Residents' Rights

Under the California Consumer Privacy Act (CCPA), California residents have additional rights:

• Right to know what personal information is collected
• Right to know whether personal information is sold or disclosed
• Right to opt-out of the sale of personal information
• Right to request deletion of personal information
• Right to non-discrimination for exercising these rights

To exercise your California privacy rights, contact us at support@fengcen.io.

4.3 Children's Privacy

Our Services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

5. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

• Encryption of data in transit and at rest
• Regular security assessments
• Access controls and authentication
• Employee training on data security

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain personal information for as long as necessary to:

• Provide our Services
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

When information is no longer needed, it will be securely deleted or anonymized.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new Privacy Policy on this page
• Updating the "Last Updated" date
• Sending an email notification for material changes

Your continued use of our Services after changes become effective constitutes acceptance of the updated Privacy Policy.

8. International Data Transfers

All your data is stored on servers located within the United States. We do not transfer your personal information outside of the United States.

9. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

• Email: support@fengcen.io
• Address: 1021 E Lincolnway Suite #5814, Cheyenne, Wyoming 82001

10. Additional Disclosures

10.1 Cookie Policy

Our detailed Cookie Policy explains:

• Types of cookies we use
• How we use them
• Your choices regarding cookies
• How to manage cookie preferences

10.2 Data Breach Notification

In the event of a data breach that affects your personal information, we will:

• Notify you promptly as required by applicable law
• Provide information about the breach and our response
• Take steps to minimize potential harm

10.3 Do Not Track Signals

We honor Do Not Track signals and do not track, plant cookies, or use advertising when a Do Not Track browser mechanism is in place.

11. Your Consent

By using our Services, you consent to our Privacy Policy and agree to its terms. This policy is part of our Terms of Service and is incorporated by reference.